About Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.
About the Role
We are looking for an experienced Licensed Mental Health Clinician with a passion for consultation and supervision to serve as a Clinical Quality Lead for our Mental Health Coaching program. In our amazing, clinically proven Mental Health Coaching program, our specially trained coaches work with a suite of proprietary CBT-based digital tools to promote emotional wellness. Supported by a team of Coach Supervisors and reporting to the Clinical Consultation Supervisor, you will help ensure the overall clinical quality of the program. This includes providing clinical consultation on challenging cases to coaches and coach supervisors, offering feedback and ongoing clinical support, and supporting on key projects to improve the program.
Responsibilities
- Review and respond to clinical consultation questions in a timely fashion
- Hold regular Office Hours comprised of 1:1 meetings with mental health coaches to address clinical consultation needs
- Facilitate coach onboarding trainings to support new coach orientation to clinical topics/policies
- Attend coach consultation groups to answer questions related to clinical policies and client care needs
- Engage in mandated reporting when necessary
- Support coach development resources and workshops
- Offer clinical input and recommendations on broader programmatic initiatives
Qualifications
- Licensed Masters or Doctoral level mental health clinician
- 3+ years of clinical experience
- Extensive experience with evidence-based treatments such as ACT, CBT, DBT, ERP, etc
- Experience with clinical supervision, teaching and/or training
- Clinical approach that is strongly rooted in cultural responsitivity and anti-oppressive framework
- In-depth knowledge of and experience using validated clinical assessment measures such as the PHQ-9 and GAD-7
- Must be passionate about the role of training coaches in promoting emotional wellness
- Fluent with technology and highly organized
- Thrive in a fast-paced environment - We move quickly to evolve tools and protocols based on data so we need people who are comfortable with constant change, feedback, and improvement
- Independent, open-minded, non-judgmental, compassionate and flexible
- Excellent interpersonal skills (communication and listening)
- Excellent writing skills
- Preferred Qualifications
- 2+ years of experience with clinical supervision and/or consultation, as well as clinical process development, teaching, and training
- Specifically, experience providing clinical consultation and support to mental health coaches
- Experience working in multidisciplinary environments
- Coaching certification and/or training
As a full-time Clinical Quality Lead, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $85,000 - $130,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
- Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
- Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units
- Competitive time off with pay policies including vacation, sick days, and company holidays
- Paid parental leave
- 401K retirement benefits
- Monthly tech allowance
- We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!
We can’t wait to meet you.
'We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice.' 
