About Brave Health
At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it most—wherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers don’t accept it. Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all.
Overview: As a Data Support Specialist, you will play a vital role in ensuring the seamless intake and management of new patient referrals from our partners. This position demands a tech-savvy individual comfortable working in a fast-paced, high-growth environment where patient success is a priority. Your work will directly support the mission of creating equitable access to mental health care.
Salary
The pay rate for this position is $18/HR
Responsibilities
Referral Processing and Data Management: 80%
- Process 75-125 new patient referrals daily, creating and updating patient accounts in our CRM and various platforms.
- Perform precise and accurate data entry tasks across multiple tools, including spreadsheets and web-based portals, ensuring accuracy and consistency.
- Maintain the confidentiality and security of patient information, adhering to all relevant privacy and data protection standards.
- Learn and adapt to new technologies that streamline workflows and enhance efficiency as Brave Health continues to grow.
Collaboration and Continuous Improvement: 20%
Communicate effectively with other departments to ensure accurate data and patient success
- Contribute to the team training guides and process documentation for internal audiences
Qualifications
- 1+ years of experience in data entry, customer service, or similar area
- Proficiency with Salesforce or other complex CRM systems.
- Strong organizational and time management skills, with the ability to handle a high volume of daily tasks.
- Exceptional attention to detail, ensuring accuracy in all aspects of data entry.
- Adaptable and quick to learn new technology platforms in a dynamic, high-growth setting.
Preferred Experience
- Prior experience in healthcare is not required, but familiarity with the field is a plus.
What We Offer
Brave Health provides its employees a comprehensive benefits package that includes:
- W2, Full-time hourly position
- Monday - Friday schedule; No on-call or weekend shifts
- Health, Dental, Vision Insurance benefits
- Vacation, Holiday and Sick time
- Close collaboration and community with peers and supervisors
- Liability insurance is provided
- Annual stipend for growth & education opportunities
- Additional compensation offered to providers that are fluent in Spanish!
Brave Health is very proud of our diverse team who care for a diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
