Our mission at Talkspace is to help people heal. To get there, we need exceptionally passionate, bright, and motivated people. Want to help over one million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!
We are looking for an experienced Senior Product Manager to join our team. This role will be responsible for designing and optimizing the onboarding experience for new psychiatry members, ensuring they find the right provider and feel confident in beginning their mental health journey. The ideal candidate has a passion for behavioral psychology, data-driven decision-making, and human-centered product development. If you want to apply your skills to a mission-driven company, this is the role for you.
This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.
What You’ll Do
- Define and execute the long-term vision for member onboarding, ensuring a seamless transition from sign-up to their first session
- Optimize conversion, engagement, and retention by applying insights from behavioral psychology, cognitive science, and habit formation
- Design and run A/B tests and rapid experiments to validate hypotheses and improve user adoption
- Partner with engineering, design, and data science to develop innovative onboarding flows that reduce drop-off and drive therapeutic success
- Develop personalized and adaptive user journeys that increase engagement and match members with the best possible therapist
- Build data solutions to measure friction points, user needs, and decision-making behaviors in the funnel
- Lead sprint planning, backlog prioritization, and stakeholder alignment, ensuring the highest impact work gets done first
- Synthesize consumer insights, competitive analysis, and data-driven learnings to inform strategy and continuously iterate on growth initiatives
About You
- 7+ years of experience as a Product Manager delivering innovative, consumer-facing products
- Experience growing and optimizing digital health, digital therapy or psychiatry platforms
- Experience at a telehealth or digital mental health company, where you’ve developed a strong understanding of therapy adoption, patient engagement, and behavioral health user journeys
- Strong track record of growth-focused product development, specifically in user acquisition, activation, and retention
- Experience leading data-driven product decisions using tools like Mixpanel, Looker, or in-house A/B testing platforms
- Ability to break down complex problems on both a business and technical level
- Exceptional empathy and user obsession, driven by a desire to make therapy more accessible
- Strong analytical mindset with rigorous hypothesis testing and experimentation skills
- Business acumen—you quickly estimate value, effort, and dependencies for new initiatives
- Clear communicator who ensures alignment across cross-functional teams
Bonus Points
- Experience as a Growth PM working in a B2C or B2B2C environment
- Background in digital psychiatry or telehealth
- Experience working in a marketplace model
- Proven success in optimizing funnel conversion for mobile-first consumer products
- Experience with real-time insurance eligibility & cost estimation
- Experience working at a major consumer brand with both B2B and B2C business lines
This role is a fit for you if…
- You’re passionate about leveraging behavioral psychology and data to drive user growth
- You believe in the power of mental healthcare and want to lower barriers to access
- You thrive in fast-paced, iterative environments where experimentation and learning fuel progress
- You love collaborating with cross-functional teams to bring bold ideas to life
- You care about making a real impact on people’s well-being
Benefits
- Comprehensive Medical, Dental, and Vision plans coverage since day one
- Pre-tax benefits: HSA / FSA
- 401k Retirement Savings Program with matching up to 4%
- Voluntary benefits including disability, basic life, or pet insurance
- Monthly Wellness Stipend to promote mental and physical self-care
- Flexible PTO and Remote-First Environment
- Regular team events, including Wellness Workshops and Team Building Events
- Free access to Talkspace products for you and one household member, plus a Friends & Family discount
Compensation
At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.
The base salary range for this role is between $150,000 and $170,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills assessed during the interview process, education, and applicable certifications.
Why Talkspace?
Talkspace is the most comprehensive and convenient way to take care of your mental health and wellness, focused on providing quality mental health services on your own terms.
Our signature psychotherapy and psychiatry product connects users with thousands of licensed mental health providers through a HIPAA-compliant web and mobile platform. Users can engage with their dedicated provider via live video, text, or phone—making therapy more accessible, flexible, and affordable.
With over 10 years of industry-leading research and clinically proven results, we are continuously working to lower barriers to quality mental healthcare. 112 million Americans have Talkspace covered by insurance, and we partner with 200+ employers to bring therapy to workplaces across multiple industries.
Our focus to help people feel better starts within our own team. We foster a collaborative, mission-driven environment with:
- Fun company-wide events, happy hours, and wellness perks
- A flexible PTO policy
- Competitive benefits and remote-first flexibility
- Full access to Talkspace products for personal use
EQUAL OPPORTUNITY EMPLOYER
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce.
We encourage you to apply, even if you don’t meet every qualification, if you believe you could make a great addition to this team. Come as you are and explore the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran, or military status, unfavorable military discharge, or any other status protected by applicable federal, state, or local law.
