About Equip
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.
Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.
About the role
The Vice President, Medical Operations & Quality is at the helm of clinical guidance and training, ensuring high-quality medical and psychiatric care for patients at Equip. This role participates in the development, and leads the implementation and monitoring of policies and protocols. The Vice President, Medical Operations & Quality works with a variety of internal and external stakeholders, including leadership for Equip’s medical entity, to support the Medical team in delivering integrated care that retains patients and ensures outcomes. This position requires strategic thinking regarding how to scale care in a fast-growth environment, while partnering to ensure that we are creating sustainable systems.
This role is pivotal in driving continuous improvement, fostering a culture of excellence, and ensuring an outstanding patient experience. This role inspires a team of Medical providers working in a multi-disciplinary care team virtual care model.
Responsibilities
Quality Improvement: Lead continuous quality improvement initiatives to elevate patient care standards and operational practices. In collaboration with PC Owner, develop patient care protocols and mechanisms through which to ensure quality - chart audits, peer review, patient satisfaction.
Strategic Leadership: Develop and execute on initiatives to enhance the efficacy and efficiency of Medical providers ensuring alignment with Equip’s mission and goals.
Operational Oversight: Oversee day-to-day operations, ensuring high standards of clinical care, patient satisfaction, and operational efficiency to deliver on Equip and team goals.
Provider Engagement: Foster strong relationships with providers within and across teams, promoting collaboration and engagement to enhance clinical outcomes and efficiency. Lead the rollout and execution of initiatives in the way that builds buy-in for change.
Compliance: Ensure compliance with all regulatory requirements.
Perform other duties as assigned.
Qualifications
Experience & Education: 5+ years of experience practicing with a minimum of 3+ years leading medical teams, preferably with experience in a virtual care setting. Completed US-based residency program and fellowship in Internal Medicine/Pediatrics combined, Family Medicine or Psychiatry with board certification as an MD or DO with a current unrestricted state license to practice medicine. Master’s degree in Business Administration or Healthcare Management a bonus.
Leadership Skills: Proven ability to motivate and lead diverse teams, with exceptional strategic planning and decision-making skills. Excellent ability to reduce complexity for various audiences and communicate. Flexible leader who can operate strategically across multiple domains and still hands-on with ability to drive execution.
Collaboration & Communication: Outstanding verbal and written communication abilities, with a talent for communicating and gaining buy-in to change as well as cultivating and maintaining relationships. Collaborator who acts with humility, inclusiveness and open-mindedness to other perspectives. Ability to solicit input on topics and balance those perspectives to arrive at decisions that support the needs of Equip, providers, and patients.
Problem-Solving: Excellent analytical and problem-solving skills, with the ability to drive strategic initiatives and operational improvements.
Physical Demands
Work is performed 100% remotely with travel required at least once per quarter. This position requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed.
At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip.
As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law.
At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip.
As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law.
