About Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.
About the Role:
The GTM Strategy & Operations team plays a critical role in helping shape and execute on Lyra’s go-to-market strategy and driving revenue growth. The Sr. Strategy & Operations Associate role will require a balance of strategic planning and operational execution to help guide the company on driving scalable growth. This role will partner with teams across the company including sales, marketing, customer success, analytics, finance, and operations to drive strategic Go-To-Market initiatives.
Sample projects include market analysis and customer segmentation, optimizing sales investments with quota and compensation analysis, developing analytical targets and dashboards for growth plans, and leading program management for cross-functional initiatives. This position is ideal for an individual looking for a dynamic role at a fast-growth startup transforming the mental healthcare industry.
This role can be carried out from our Burlingame, CA headquarters, hybrid, or fully remote/virtually. Remote candidates must be physically located within the United States.
Responsibilities
- Drive initiatives with the Go-To-Market (GTM) team, cross-functional stakeholders, and external partners to drive profitable growth through optimizing long term value and managing costs
- Serve as a key thought partner for the Sales, Customer Success and Marketing teams by providing relevant insights to drive ACV & revenue growth
- Obsess over how leading indicators are performing against forecast and why, and incorporate learnings into forward-looking booking projections
- Align with product on the roadmap, develop business cases, and set operating goals to measure launch & engagement success
- Be a key growth stakeholder for cross-functional business partners including business operations, product, finance, and clinical operations
- Optimize the GTM strategy and planning process by identifying key growth metrics, developing tools and processes to measure, and driving cross-functional alignment
- Support the development of a scalable operating model across the GTM team
- Make recommendations on strategic investments into partner/vendor solutions to drive growth goals
- Partner with Finance to manage revenue forecasting
Qualifications
- Bachelor’s degree in economics, business, finance or other relevant/quantitative disciplines
- 4+ years experience in management consulting, corporate strategy, sales strategy, digital health, or related experiences. Healthcare experience a plus, but not required
- Highly organized self-starter; assume ownership to drive objectives to achieve the desired outcome in a dynamic environment
- Ability to take complex problems and summarize key insights and lead a team to drive the optimal outcomes
- Experience developing business and financial models to support business decisions
- Ability to communicate cross-functionally and with senior leaders to gain sponsorship on strategic programs and long term initiatives
- Ability to lead a variety of stakeholders and manage multiple projects with competing priorities aligned to short and long term objectives
- Analytically and operationally minded, demonstrating sound business judgment to optimize resources and deliver maximum value
- Strong quantitative analytical skills (Excel/Google sheets required; SQL preferred), including comfort in triaging across multiple data sources to align on the right assumptions
- Passion for expanding access to high-quality mental health care
Preferred Qualifications
- Salesforce experience strongly preferred
- Experience with B2B or B2B2C products & solutions
- Background in healthcare or benefits strategy
- Familiarity with leading sales and marketing tools and tech stack (including Salesforce, Outreach, Zoominfo, etc)
As a full-time Sr. Strategy & Operations Associate (GTM), you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $95,000 to 146,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
-Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
-Lyra for Lyrians; coaching and therapy services
-Equity in the company through discretionary restricted stock units
-Competitive time off with pay policies including vacation, sick days, and company holidays
-Paid parental leave
-401K retirement benefits
-Monthly tech allowance
-We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!
We can’t wait to meet you.
'We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice.' 
