The Role
We are seeking a Manager, Sales Operations to directly support our Sales and Partnerships teams and help drive the success of our new business go-to-market (GTM) efforts. This highly visible individual contributor role is responsible for leading critical operational functions including forecasting, planning, compensation, sales process optimization, and pipeline analytics. While this is currently an individual contributor role, it is positioned for future growth. As the company scales, this role may evolve to include leadership responsibilities and direct reports.
The ideal candidate is a strategic thinker with strong tactical execution skills who thrives in a fast-paced environment. You will collaborate closely with Sales, Partnerships, Sales Development, and cross-functional teams to ensure the effectiveness and efficiency of our GTM organization. This is a high-impact role with the potential to expand into a team leadership position as the business scales.
Success in this role looks like increased sales win rates through operational rigor and sales process improvement, high forecast accuracy enabling predictable revenue delivery and leadership confidence, seamless execution of planning and compensation processes, resulting in clear goals, effective incentive structures, and operational alignment, and strong cross-functional enablement and coordination that helps Sales and Partner teams hit their targets consistently.
This position is not eligible to be performed in Hawaii.
What You’ll Do
- Lead Sales Operations for New Business: Serve as the primary operations partner for Sales and Partnerships, ensuring smooth day-to-day execution
- Forecasting: Manage and run weekly forecasts for Sales Managers and executive leadership, ensuring high accuracy and consistency
- Pipeline Analytics: Analyze sales pipeline trends to identify risks, opportunities, and areas of improvement across the funnel
- Annual Planning: Drive the annual planning process for new business goals including revenue, headcount, and productivity metrics
- Rules of Engagement: Own and manage the Rules of Engagement across Sales and Partnerships, resolving conflicts and ensuring alignment
- Compensation & Quotas: Support the design, implementation, and administration of sales compensation plans, quota setting, and payout processes
- Sales Tech Stack: Partner closely with RevOps and IT to evolve our GTM technology stack, including the adoption of AI-powered tools and automation solutions
- Salesforce Administration: Support sales force administration efforts and act as a key point of contact for tooling and process needs
- Cross-functional Collaboration: Collaborate across functions to support initiatives in Marketing, Finance, Product, and Customer Success
- Project Management: Lead and execute high-impact projects from inception through completion, with strong prioritization and organizational discipline
- Strategic & Tactical Balance: Act as a strategic advisor while rolling up your sleeves to execute and operationalize quickly
Who You Are
- 8+ years of experience in Sales Operations, preferably within a SaaS or Health Tech environment
- Demonstrated success working closely with Sales and Partnership leaders at multiple levels of the organization
- Deep understanding of sales forecasting, pipeline analysis, compensation design, and quota/territory planning
- Strong experience managing or supporting GTM tech stacks (e.g., Salesforce, Clari, Outreach, Gong) and AI tools
- Excellent project management skills with a track record of delivering complex initiatives end-to-end
- Proven ability to balance strategic vision with hands-on execution and responsiveness
- Strong interpersonal, communication, and collaboration skills—able to influence without authority
- Highly organized with excellent time management and prioritization abilities
Benefits
Fundamentals:
- Medical / Dental / Vision / Disability / Life Insurance
- High Deductible Health Plan with Health Savings Account (HSA) option
- Flexible Spending Account (FSA)
- Access to coaches and therapists through Modern Health's platform
- Generous Time Off
- Company-wide Collective Pause Days
Family Support:
- Parental Leave Policy
- Family Forming Benefit through Carrot
- Family Assistance Benefit through UrbanSitter
Professional Development:
- Professional Development Stipend
Financial Wellness:
- 401k
- Financial Planning Benefit through Origin
But wait there’s more…!
- Annual Wellness Stipend to use on items that promote your overall well being
- New Hire Stipend to help cover work-from-home setup costs
- ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
- Monthly Cell Phone Reimbursement
