About the Role
InStride Health is embarking on an exciting period of rapid growth. We are seeking a Compliance Manager to help enable that growth across our team. We are looking for a candidate with strong compliance experience - ideally a healthcare attorney - but we are also open to candidates who have worked in the compliance function of a telehealth company, hospital, or similar healthcare setting.
The role will collaborate with and report to our Chief Compliance Officer and will work closely with our outside regulatory counsel, Chief Clinical Operations Officer, Chief Technology Officer, Chief Information Security Officer, and Chief Financial Officer. This role will primarily support clinicians and business teams on compliance matters while partnering cross-functionally to operationalize and strengthen compliance practices across the organization.
Responsibilities
- Serve as a primary point of contact for clinicians and business teams on compliance questions, especially regarding topics like HIPAA, patient privacy, consent, licensing, and care delivery.
- Partner with the Chief Compliance Officer to design and improve operational processes that support compliance (e.g., streamlining forms, clarifying workflows)
- Draft, maintain, and update policies and procedures that help staff understand and meet regulatory requirements.
- Develop and deliver compliance education for staff, including onboarding training, annual education, and topic-specific refreshers.
- Support delegated credentialing activities, including ensuring compliance with health plan credentialing requirements and responding to payor audits.
- Contribute to payor contract compliance oversight and participate in payor audits as needed.
- Support the continued development of the Quality Program, including monitoring quality metrics, assisting with audits, and participating in quality committees.
- Collaborate with other departments to direct compliance issues to the appropriate channels for investigation and resolution.
- Identify and escalate potential areas of compliance vulnerability and risk, and help develop corrective action plans to address them.
- Support compliant expansion into new markets by partnering with legal and clinical leadership and providing education on new regulatory requirements
What You Need to Succeed in the Role
- 5+ years of experience in healthcare compliance or regulatory work (Bachelor’s degree required; J.D. preferred)
- Strong working knowledge of key topics such as HIPAA, patient consent, licensing, privacy, contract compliance, and mandatory reporting
- Demonstrated ability to operate as a self-starter who can exercise sound judgment, make informed decisions, and drive projects forward
- Excellent analytical, organizational, investigative, and communication skills
- Experience working in a fast-paced, rapidly changing environment (ideally in a healthcare-tech start-up)
- Solutions-focused, progressive thinker with a passion for transforming pediatric mental health care
- Team-oriented, energetic, and ambitious, with a healthy balance of curiosity, humility, and assertiveness
The expected annual salary for this role is between $135,000-$155,000. Actual starting salary will be determined on an individualized basis and will be based on several factors including but not limited to specific skill set, work experience, etc.
