Position Overview
We are seeking a Government Program Analyst to support enterprise-scale government partnerships, with a focus on programs within the Department of Veterans Affairs (VA) and other federal and state health initiatives. This role supports program delivery, stakeholder engagement, and performance tracking across multiple workstreams to ensure alignment with agency goals and compliance requirements. The Government Program Analyst will work closely with internal leadership and external government stakeholders to help drive the success of strategic programs, deliver measurable outcomes, and maintain accountability to mission objectives.
What You Will Do
- Assist with project planning by supporting the monitoring, execution and communication of project milestones and deliverables.
- Assist with the development of government stakeholder relationships to support the goals of customer retention.
- Help demonstrate client value and support execution of renewal opportunities, balancing customer requests while keeping the business needs of NeuroFlow top of mind.
- Assist with cross-functional collaboration to ensure that customer feedback is being shared and acted upon by the appropriate group to support the management of government relationships to help ensure execution against customer performance expectations.
- Assist with the monitoring of customer success goals and documentation of renewal risks
- Assist with development of best practices for internal processes.
- Assist with account management client activities to help ensure deliverables are being met.
- Assist with representing PM and/or other project area representatives in meetings and communicate content to PM and team when necessary.
Who You Are
- A detail-oriented problem-solver with a strong understanding of program operations and stakeholder management within government or healthcare environments.
- A collaborative team player who can manage multiple priorities, communicate effectively across diverse teams, and maintain composure in a fast-paced environment.
- A proactive communicator comfortable interacting with both internal leadership and external agency representatives.
- A mission-driven professional with an understanding of how data, technology, and process improvement can advance public-sector outcomes—particularly for veterans and underserved populations.
- You have a multi position player attitude and will be able to jump into whatever is needed to make the team successful.
Qualifications
- Experience in project management, business analysis, or account management, preferably in healthcare and government.
- Strong analytical and problem-solving skills, with the ability to assess client needs and recommend solutions.
- Familiarity with customer success metrics, project management methodologies, and stakeholder engagement strategies.
- Excellent written and verbal communication skills, with the ability to interact effectively with clients and internal teams.
- Proficiency in Microsoft Office, project management tools (e.g., Jira, Asana, Trello), and CRM platforms (e.g., Salesforce, HubSpot).
- Familiarity with government contracting processes, compliance frameworks, and performance measurement methodologies.
Minimum Qualifications
- 1–3 years of relevant experience in program management, business analysis, or client success roles supporting government or healthcare initiatives.
- Basic understanding of government procurement, data privacy regulations, and reporting standards.
- Ability to work both independently and collaboratively in a mission-oriented, remote-friendly environment.
Preferred Qualifications
- Experience supporting Department of Veterans Affairs, Department of Defense, or public health programs.
- Understanding of measurement-based care, behavioral health, or healthcare technology solutions used in public-sector programs.
- Familiarity with performance-based contracts and data-driven program evaluation.
Required Clearance & Eligibility
- U.S. Citizenship required.
- Must obtain and maintain a Personal Identity Verification (PIV) card as required by the federal government. This credential is required for regular access to federal facilities and government systems and must be secured within the onboarding period as a condition of continued employment. In order to obtain this credential you must successfully complete the VA PIV card application, review, and approval process which involves an in-depth background check.
Company Benefits:
*Applicable for full time employees
Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages.
