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Clinical Specialist

Brave Health • Remote (Florida, USA) • $18 - $20 / hour • 2d ago

Location

Florida (Remote)

Employment Type

Full time

Location Type

Remote

Department

Clincial-Support

Compensation

$18.00 – $20.00 per hour

Why We're Here:
At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it most—wherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers don’t accept it. Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all.

Overview

We are presently in search of a full-time Clinical Specialist to become a part of our team. This position is entirely remote and open to candidates from any location. The full-time work hours are scheduled from Monday to Friday, 9 am to 6 pm, with a one-hour lunch break.

Responsibilities

Utilize motivational interviewing techniques to explore and resolve ambivalence regarding engaging in services

Complete all paperwork, referrals, and case notes in an accurate and timely manner.

Facilitate linkage to internal and external services/resources
Actively and accurately match patient with internal service providers and facilitate scheduling
Work with patients to resolve barriers to services
Complete outbound calls to provide additional support to at-risk patients to support attendance to initial therapy appointment

Assess for lethality and clinically escalate when necessary to ensure safety and well-being of patients.
Cover clinical escalation while Lead Clinical Specialist is on lunch and/or on PTO
Work collaboratively with peer support team to identify patients who need additional support

Skill Requirements

Very strong at direct patient contact at volume, communicating status and issues to managers, and executing steps and written records and actions on time
Your accuracy and speed is a strong match to an extremely high volume, deadline oriented, fast paced role.
Working knowledge of DSM 5 nomenclature
Ability to provide Crisis intervention/stabilization and verbal de-escalation
Ability to work independently and on a team
Strong communication skills
Ability to manage multiple projects simultaneously
Resourceful, a good problem solver and organized
Deadline oriented
Able to utilize clinical judgment to make decisions

Qualifications

Highly motivated, results-driven
History of accuracy, volume processing and meeting deadlines
Bachelor’s degree from an accredited university or college with a major in counseling, social work, psychology, nursing, rehabilitation, special education, health education, or a related human services field; master degree preferred
Fluency in English, Spanish (preferred); proficiency in other languages a plus:

Utilize motivational interviewing techniques to explore and resolve ambivalence regarding engaging in services

Complete all paperwork, referrals, and case notes in an accurate and timely manner.

Facilitate linkage to internal and external services/resources
Actively and accurately match patient with internal service providers and facilitate scheduling
Work with patients to resolve barriers to services
Complete outbound calls to provide additional support to at-risk patients to support attendance to initial therapy appointment

Assess for lethality and clinically escalate when necessary to ensure safety and well-being of patients.
Cover clinical escalation while Lead Clinical Specialist is on lunch and/or on PTO
Work collaboratively with peer support team to identify patients who need additional support

Brave Health is very proud of our diverse team who cares for a diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience to apply.