Staff Software Engineer - Match Success

Grow Therapy • San Francisco, Seattle • 3w ago

About the Role

We’re looking for a highly product-driven, execution-oriented Staff Backend Engineer to define and own the technical vision for our marketplace and provider experience systems. As a senior leader on the Match Success team, you’ll build the backend systems, workflows, and intelligence that enable clients and providers to connect seamlessly and form long-lasting care relationships.

You’ll architect and deliver the next generation of marketplace matching - leveraging personalization, semantic search, applied AI, and scalable service design. This role operates at the intersection of product, engineering, provider success, and quality. You will bring clarity to ambiguity, drive technical strategy, and scale a high-performance engineering culture with a founder’s mindset.

This is a rare opportunity to help build the “Uber/Airbnb of healthcare” and create the marketplace that makes care accessible at national scale.

Why This Role Matters

Match Success is responsible for helping clients find the right provider and build long-term therapeutic relationships. Your work will directly shape how care is delivered and accessed nationwide. We’re building a highly scalable, intelligent marketplace platform that will power the future of healthcare access by removing friction, improving personalization, and enabling millions of people to receive the care they deserve.

If you want to build transformative technology that will impact the next decade of healthcare, and enjoy working at the intersection of product, AI, and complex systems, this role is for you

What You’ll Do

Define and own the long-term technical vision for core Marketplace, Scheduling, Booking, and Provider Operations systems.
Architect scalable backend systems that support high-volume matching, transactions, availability management, and operational workflows
Design and evolve matching, search, and personalization capabilities, including semantic search, recommendation systems, and applied AI patterns.
Continually improve key marketplace flows such as appointment management, provider discovery, cancellation handling, and practice setup.
Develop operational frameworks for planning, prioritization, incident management, and delivery excellence.
Use data deeply by instrumenting systems, measuring impact, and optimize marketplace performance and provider-client matching success.
Lead and mentor a high-performance engineering team, raising the bar for technical execution, communication, and problem-solving.
Create documentation, playbooks, and architectural guardrails to ensure consistency, quality, and efficiency across the engineering lifecycle.
Advocate for both client and provider experience needs, translating insights into technical investments and roadmap priorities.

What You Bring

8+ years of professional software engineering experience, including 2+ years leading teams or technical initiatives.
At least 2 years building backend systems at scale, ideally in high-throughput or marketplace environments.
Experience with P2P or multi-sided marketplaces (matching, ranking, pricing, fraud, fulfillment, or similar domains).
Demonstrated strength in product engineering, deeply understanding user needs and shaping delightful, high-quality experiences.
Strong architectural and technical sense - able to define a vision, influence direction, and drive execution.
Proven ability to deliver complex, ambiguous projects that span multiple teams and stakeholders.
Highly data-driven mindset, comfortable with experimentation, measurement, and optimization.
Exceptional communication and cross-functional leadership, including influencing non-technical stakeholders.
A track record of multiplying talent, mentoring engineers, and creating high-performance environments.
Founder’s mindset - ownership, speed, scrappiness, resilience, bias toward action.
Clear frameworks and philosophies for technical leadership, force multiplication, and scalable execution.

Role Details:

Employment Type: Full-Time, Exempt
Base Compensation: The base compensation range for this position is
Hybrid Commitment: $217,000–$288,000 USD Annually

This role can be hybrid (onsite from our San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday). Both arrangements include travel 2–3 times per year (e.g., company and department offsites).

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

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