About The Role
We’re looking for a product manager to drive our provider onboarding experience to new heights.
As the product manager supporting onboarding, you'll be responsible for building and maintaining a delightful experience that helps providers get started on Headway. You’ll oversee each step of the onboarding process including: the intake experience, getting providers credentialed with insurance companies, and ultimately taking their first appointment. You will be responsible for helping to develop a strategy for this pod, create a multi-year roadmap, and collaborate with a talented cross-functional team across sales, operations, engineering, design, and data to learn from early experiments and deliver results at scale.
What you’ll do at Headway:
- Craft delightful, data-driven product experiences to ensure our providers can get started on Headway easily & efficiently.
- Evolve & expand the strategy for how we can add value to the provider onboarding experience as we continue to scale our products to new states and improve insurance company coverage.
- Work closely with design, engineering, data, ops and other cross-functional partners to learn quickly and ship quickly.
- Deeply understand and embody the voice of our providers.
You’ll be great for this role if you:
- 1 -> 100+ product experience: You have 5+ years of experience improving and iterating on product experiences that customers love.
- Data and results driven: You are a master at digging into data, defining clear goals, running toward them & bringing your team along the way.
- Thrive in ambiguity: You love tackling ambiguous problems in a fast-paced environment with an optimistic and energizing attitude.
- Empathetic: You possess deep user empathy, have strong intuition on how they think, and love delighting them.
- Appreciate quality: You have an exceptionally high bar for building incredible experiences.
Compensation and Benefits:
- Salary information is based on a single salary target per role:
- The starting salary for Senior Product Manager, Onboarding is $200,000.
- Benefits offered include:
- Equity Compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
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