What You’ll Be Doing:
As the company’s second User Researcher, you will lead end-to-end research using a range of qualitative and quantitative methods and will be a part of our remote-friendly design team. You’ll report to our Lead User Researcher.
Your responsibilities will include:
- Partnering closely with product managers, designers, engineers and data analysts to identify and prioritize research questions.
- Designing and executing qualitative and quantitative research studies, including interviews, usability tests, surveys and diary studies, and more.
- Developing research plans, determining methods, creating instruments, recruiting participants and executing research.
- Analyzing research data to identify trends, insights, and actionable findings that inform product and design decisions.
- Documenting findings and presenting insights to teams and stakeholders in a clear and compelling way, leveraging storytelling techniques to convey user needs and opportunities.
- Creating artifacts that encapsulate key insights about user needs, behaviors, and motivations to support product and design teams.
- Continuously advocating for users and providing strategic insights that inform the design and product development process.
- Supporting and iterating on processes for continuous research and sharing (e.g. rolling research, research repositories).
- Partnering to define and expand the role of Research at Grow.
Salary range: $135-160k
You’ll Be a Good Fit If:
- You’ve been a full-time user researcher for 2-4 years and are proficient in qualitative and quantitative research methods, including usability testing, interviews, diary studies, surveys, and data analysis.
- You have strong verbal and written communication skills, with the ability to present complex insights clearly to various audiences.
- You uphold research ethics and are sensitive to the complexities of research involving PHI and sensitive populations.
- You’re passionate about impact and can speak to how you work with partners to ensure findings and recommendations land and spark change.
- You’re curious, resourceful, and collaborative.
If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.
