We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

Join our dynamic and fully remote Psych Clinical team at Rula, where you will play a pivotal role in providing accessible, comprehensive, and personalized mental health care for a diverse range of patients. As a remote psychiatric RN, you will play a pivotal role in supporting nearly 60 providers (PMHNPs + MDs) by triaging and providing crucial clinical support to patients in between their telehealth appointments. By assessing medication concerns, addressing safety issues, managing refills, and processing standing orders, the psychiatric RN ensures a seamless patient experience while our providers engage in direct patient care. Collaborating closely with our Virtual Assistants and Support agents, you will oversee prior authorizations and paperwork requests.

This role is an opportunity to work at the forefront of telehealth, leveraging your organizational and tech-savvy skills to ensure effective communication between all team members and patients while fostering a collaborative culture. Your impact will extend beyond direct patient care, as you contribute to creating evidence-based protocols, policies, and workflows that elevate the standard of care we provide. If you're passionate about delivering safe, patient-centered psychiatric care in a fast-paced and innovative environment, join us on our mission to make quality psychiatric care accessible to all. Your journey at Rula begins with transforming lives, one virtual connection at a time.

Required Qualifications

2+ years of recent experience in a psychiatric/mental health setting
Graduate of an accredited nursing school with a completed BSN
Current RN licensure with an active CA license
Familiarity with psychiatric medications and DSM-5 diagnoses; demonstrated expertise in patient education and crisis management
Experience utilizing technology for mental health services
Strong EHR and technological literacy
Exceptional prioritization skills for assessing, triaging, and addressing patient requests
Strong verbal and written communication skills with a focus on clear, concise, and accurate clinical documentation
Experience supporting a diverse range of providers and their patients within an interdisciplinary team
Ability to work M-F from 9 am to 5 pm PST
Ability and willingness to cover during the 4th of July holiday week and the last week of the year on a rotational basis

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

Experience in a telehealth environment
Strong operational knowledge with a focus on developing and implementing compliant workflows, policies, and procedures
2+ years of staff supervisory experience, OR 2+ years of experience leading/managing a healthcare team
Ability to thrive in an autonomous, self-driven, and highly collaborative role within a fast-paced, innovative, high-growth company

We're serious about your well-being! As part of our team, full-time employees receive:

100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Support for your mental and physical health
New hire home office stipend: Set up your workspace for success
Quarterly department stipend: Fund team-building activities or in-person gatherings
Wellness events and lunch & learns: Explore a variety of engaging topics
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

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