About the Role
Charlie Health is seeking a Director of Clinical Learning & Development to lead and advance the clinical L&D strategy, ensuring our clinicians are equipped with the knowledge, tools, and support they need to deliver exceptional care to our high-acuity clients. This role will directly influence the professional growth of our clinical teams, enhancing their ability to provide life-saving treatment to those most in need. Reporting to the VP of L&D, the Director will collaborate closely with clinical leadership and key stakeholders to design and implement learning solutions that promote clinical excellence and align with our mission to reduce youth suicide.
Responsibilities:
- Develop and lead a comprehensive learning strategy focused on clinical excellence, improving clinician competencies and enhancing care for high-acuity clients.
- Design and deliver ongoing clinical training programs, including continuing education, specialized clinical pathways, and certifications.
- Partner with clinical leadership to assess the needs of our clinicians and create targeted learning interventions that have a measurable impact on client outcomes.
- Implement a clinical career development framework that offers clinicians clear growth opportunities while maintaining the highest clinical standards.
- Ensure all clinical training is aligned with Joint Commission standards, compliance requirements, and Charlie Health’s multi-state operations.
- Oversee clinical onboarding to ensure new hires are integrated effectively into our culture and treatment model.
- Continuously evaluate and report on the effectiveness of clinical training programs, adjusting strategies to improve clinician performance and client outcomes.
- Act as the clinical L&D partner for key departments, providing guidance on change management and organizational development initiatives.
- Champion Charlie Health’s mission by fostering a culture of continuous learning, collaboration, and clinical innovation.
Qualifications
- Bachelor's degree required; Master's degree in a clinical or related field preferred.
- 8-10 years of demonstrated expertise in learning and development or clinical education.
- Exceptional written and verbal communication skills, with the ability to relay difficult concepts at all levels of the organization
- Thorough knowledge of and demonstrated ability to apply adult learning theories, best-in-class learning technologies, and modern instructional design methodologies
- Experience developing and leading clinical continuing education programs is a plus
- Able to work a hybrid schedule of 3 days per week in our NYC office, located within 75 minutes' commuting distance of the office.
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
Additional Information
The total target base compensation for this role will be between $132,000 and $175,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $145,000 and $193,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.#LI-HYBRID
