About the Role
Charlie Health is looking for a dynamic individual to support our clinical team with scheduling & attendance, data collection, technology issues, and project based tasks. This candidate will play a critical role in maintaining the efficiency of our clinical team to deliver the best possible care to our clients.
Responsibilities
- Open groups and ensure technical setup for day's expected clients
- Virtual interaction with clients -- welcoming them to group, answering questions
- Facilitates client and group facilitator virtual entry during treatment session
- Monitors group attendance and helps to contact any absent clients
- Verifies and publishes group attendance for all days and times of treatment
- Effectively communicates client absences, technological difficulties, or clinical concerns with relevant team members, clients, and families
- Provides clients and families with calendar invitations and text reminders to treatment sessions
- Track and monitor alumni or family groups as needed
- Administer surveys
- Other duties as assigned
Requirements
- W2 part-time role
- Must be available for 10 hours/week minimum
- Clinical Administrators must have availability:
- Monday - Thursday from 3-8pm MT (highly preferred) or
- Monday - Thursday from 10-2pm MT
- Friday/Saturday availability highly preferred
- Work authorized in the United States and native or bilingual English proficiency
- Have access to reliable technology resources & WiFi to work in a remote setting
- Previous expertise working with teens and/or young adults in both individual and group settings is highly preferred
- High attention to detail and ability to work independently and efficiently
- Proficiency with cloud-based communication and software–Slack, Dropbox, Gmail, Zoom, Google Drive, EMR
- Limited proficiency in Microsoft Office–Excel, or Google Sheets
Benefits
- Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
This role is not presently available in New York, Colorado, Washington or California. #LI-Remote
Additional Information
The expected pay for this role will be $20.00 per hour.
