About Supportiv
Supportiv is a peer-to-peer mental and emotional well-being platform that actively helps users with their everyday struggles, 24/7/365, at 1/10 the cost of therapy for proper accessibility. Powered by patented AI and Natural Language Understanding (NLU), our platform matches users with dynamic, moderated peer groups in under a minute and provides real-time hyper-relevant resources.
Supportiv serves top employers and health plans, including Fortune 10 companies. 92% of users rate the experience 4 or 5/5 stars, and our proprietary outcomes measurements are unmatched in the industry.
We’re now looking for a Business Intelligence and Data Engineer to help us unlock the full potential of our data for internal insights, client reporting, and impactful business decisions.
About The Job
As a BI and Data Engineer, you will:
- Build and maintain data pipelines: Consolidate data from tools like Mixpanel, Google Analytics, and Firestore into BigQuery for efficient storage and analysis.
- Develop business intelligence solutions: Design and implement Looker dashboards to drive actionable insights and client reporting.
- Collaborate across teams: Work with product, engineering, and business stakeholders to gather requirements and deliver impactful data solutions.
- Ensure data quality: Validate and monitor data pipelines to maintain accuracy, reliability, and performance.
- Tell stories with data: Translate complex datasets into meaningful narratives that drive business outcomes.
- Innovate: Identify opportunities to improve efficiency, scalability, and data accessibility for all teams.
Your Experience And Skills
Technical Expertise:
- 5+ years of experience with SQL and building ETL pipelines.
- Experience with data warehousing solutions, preferably BigQuery.
- Proficiency with Looker or similar BI tools (e.g., Tableau, Power BI).
- Familiarity with Google Analytics, Mixpanel, or similar analytics platforms.
- Experience with cloud computing technologies, especially Google Cloud Platform (GCP).
- Experience with Python or other programming languages for data workflows.
Business Intelligence Acumen:
- Proven track record of creating dashboards and reports tailored for diverse audiences.
- Strong understanding of data storytelling and business impact.
- Experience defining and implementing KPIs and success metrics for business units.
Soft Skills:
- Excellent communication and interpersonal skills to collaborate with technical and non-technical stakeholders.
- Strong problem-solving mindset with an eye for process improvement.
Bonus Points for:
- Knowledge of Logz.io, Sentry, or similar tools.
- Background in agile methodologies.
Why Join Supportiv?
- Competitive compensation package with equity for eligible roles.
- Comprehensive health benefits for you (100% paid) and your dependents, including vision and dental.
- 401k with vested match.
- Fully remote and location agnostic within US time zones.
- Flexible work, time-off policies, and company-wide PTO periods.
- Free, unlimited use of Supportiv’s peer support platform.
- Dedicated learning and development budget.
- In-person team gatherings for team building and camaraderie.
Interview Process
[15 min] Initial screen.
[1 day] Take-home technical challenge.
In-depth interview stages:
- [45 min] Technical interview 1: Deep dive into background and work experience.
- [45 min] Technical interview 2: Case study.
- [30 min] Values, leadership, and cultural fit interview.
[30 min] Final debrief with the CEO.
Reference checks and offer.
How To Apply
Please apply through this BambooHR link. Thank you!
