About Us
InStride Health’s mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation’s most trusted provider of pediatric anxiety and OCD care.
TeamInStride Health: Our Core Values
- Give Heart: We lead with heart, treating patients and their families the way we want our loved ones to be treated.
- Work Smart: We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation.
- Have Humility: We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset.
- Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters.
About the Role
InStride Health is seeking a highly motivated and experienced Instructional Designer Lead to join our dynamic team. As a key member of our Learning and Development team you will play a crucial role in designing, implementing, and managing learning initiatives, primarily supporting our community of providers (psychiatrists, therapists, and exposure coaches). The ideal candidate has a strong background in online course creation and project management with experience in learning management systems (LMS).
Key Responsibilities
- Content development and curation:
- Collaborate with subject matter experts to develop engaging and interactive learning content.
- Define learning objectives, write course descriptions, and design and record supporting media, videos, and presentations.
- Curate and organize existing content to optimize learning pathways and enhance user experience.
- Partner with clinical leadership to integrate live content with asynchronous content to create a seamless learning experience.
- LMS administration:
- Support the day-to-day operation and administration of the LMS, including uploading courses, content, and resources, managing users and groups, customizing reports, and optimizing workflows.
- Ensure the integrity and accuracy of learning content, user profiles, and reporting functions within the LMS.
- Project management:
- Create and maintain a comprehensive e-learning project plan including objectives, dates, deliverables, and responsibilities.
- Provide other project and admin partnership and support to the clinical product team as needed.
- Technology integration:
- Stay abreast of emerging technologies and trends in digital learning to enhance the functionality of the LMS.
- Integrate multimedia elements, interactive assessments, and other engaging features into the e-learning modules.
- Training and support:
- Provide training and support to employees and stakeholders on the use of the LMS and digital learning tools.
- Troubleshoot technical issues and collaborate with IT support to resolve any system-related issues promptly.
- Performance analytics:
- Develop and generate regular reports on key learning metrics, usage patterns, and learner performance.
- Use analytics to identify areas for improvement and recommend enhancements to the digital learning programs.
- Compliance and quality assurance:
- Ensure that digital learning programs comply with industry regulations and organizational standards.
- Conduct regular quality assurance checks to guarantee the accuracy and effectiveness of learning content.
What You Need to Succeed in the Role
- Bachelors or masters degree in education, instructional design, instructional technology, or a related field.
- Minimum of 2-3 years in creating and implementing e-learning content.
- Knowledge of and ability to use software for graphic design, presentations, and/or video editing essential. Advanced skills in interactive e-learning content or rapid animation software are a plus. (Could include but not limited to: TechSmith Camtasia, Articulate 360, or Vyond)
- Strong project management and organizational skills.
- Hands-on experience working with and/or implementing LMS software.
- Excellent communication and interpersonal skills within and across multidisciplinary teams.
- Ability to be flexible and work well both independently and as part of a collaborative, cross-functional team in a fast-paced, mission driven environment.
- Interest and/or background in behavioral health is a plus.
- Flexibility and adaptability are key in our dynamic startup environment; we're looking for candidates who embrace change, thrive in ambiguity, and can pivot seamlessly to contribute to an ever-evolving set of tasks and team.
Why Join Our Team
- Generous benefits package (401k with match, Flexible PTO, paid holidays, 4 week paid sabbatical, 12 week paid parental leave, health benefits starting on your first day, and more)
- Opportunity to join a mission-driven company that is changing the landscape of pediatric mental health treatment
- Ability to help hundreds of children and families access desperately-needed evidence-based care
- Opportunity to work with talented and experienced team members who have devoted their lives to solving this problem
- Fully virtual: work from the comfort of your home with periodic in-person retreats
Commitment to Diversity, Equity, Inclusion, & Belonging (DEIB)
We want to make our clinical services available for everyone, no matter where you come from, what you look like, or how you identify. To achieve this, we recognize we must continually make progress in building a more diverse, equitable, and inclusive team. Through these efforts, we support two primary objectives at InStride Health:
- Providing high quality patient care to families. We are in a privileged position to support families during a vulnerable time in their lives. We approach all families and each other with compassion and are most effective as a diverse team where all individuals feel valued, respected, and accepted.
- Building a mission-driven business that lasts. Specifically, we believe our commitment to a supportive culture improves innovation, decision-making, and efficiency.
We invite you to share any additional information about yourself or your experiences that may not be reflected in your CV. Inclusion of this information is completely voluntary.
Beware of fake job postings and offers. All official communications from InStride Health will come from email addresses ending in @instride.health. We will never ask for personal information such as Social Security numbers or bank details during the application process. If you receive a suspicious job offer or communication, please contact our recruitment team directly (talent@instride.health) to verify its authenticity.
