How You’ll Help
NeuroFlow is seeking an experienced Technical Project Manager to lead strategic client projects and ensure the successful delivery of digital behavioral health solutions. In this role, you will manage complex, cross-functional initiatives, working closely with product, engineering, and client-facing teams. You’ll be instrumental in translating business requirements into project plans, facilitating execution, and delivering solutions on time and within scope.
Key Responsibilities
- Develop and manage comprehensive project plans, including scope, schedule, budget, and resource allocation.
- Serve as a key point of contact between internal stakeholders and clients, ensuring transparent communication of goals, progress, and risks.
- Facilitate solution design discussions with clients to assess technical needs and ensure alignment with NeuroFlow’s platform capabilities.
- Partner with Product Managers to define requirements, plan project deliverables, and provide estimations to guide prioritization.
- Monitor project performance, tracking time, scope, and financial spend to support planning and forecasting.
Enable effective collaboration across Product, Engineering, Sales, and Client Success teams.
- Proactively identify and resolve project risks, issues, and blockers to ensure team momentum.
- Lead post-project reviews, capturing insights to improve future processes.
- Contribute to the creation of technical documentation and support materials.
- Track performance and report outcomes using project management tools and data analytics.
- Manage resource availability and capacity planning to ensure optimal execution.
Projects You Might Work On
- Lead agile projects that deliver meaningful business value and customer impact.
- Oversee concurrent, high-visibility implementation projects across healthcare clients.
- Drive collaboration between Product, Design, QA, and Engineering to deliver features aligned with roadmap priorities.
- Coordinate rollout strategies that match the needs of various customer segments.
- Partner with Sales & Client Success to ensure contract scope, pricing, and deliverables remain aligned.
- Support Product Marketing with release planning and communications as timelines evolve.
Minimum Qualifications
- 5+ years of experience in technical project management or program management roles, preferably in a SaaS or healthcare technology environment.
- Strong understanding of the Software Development Life Cycle (SDLC), including Agile methodologies (Scrum, Kanban).
- Experience leading cross-functional teams to deliver technical projects from initiation through launch.
- Familiarity with APIs, cloud technologies, and modern tech stacks (no coding required, but must be conversant).
- Excellent written and verbal communication skills, including experience presenting to executives and clients.
- Proficiency in project management tools (e.g., Jira, Asana, Confluence, Microsoft Project).
- Demonstrated ability to prioritize tasks, manage time effectively, and drive execution in a fast-paced environment.
Preferred Qualifications
- Experience working in the behavioral health or digital health industry.
- PMP, PMI-ACP, or other relevant project management certification.
- Technical degree or background (e.g., Computer Science, Information Systems).
- Experience collaborating with customer success and product marketing teams.
- Familiarity with regulatory or compliance environments (e.g., HIPAA, SOC 2).
Company Benefits:
*Applicable for full time employees
Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages.
