The Opportunity
We are looking for an Account Manager on our Strategic Partnerships team to help Grow Therapy strengthen and expand our strategic relationships with large, complex partners in the healthcare ecosystem. You’ll play a key role in driving revenue expansion, improving operational performance, and ensuring our partnerships deliver measurable value. Reporting to the Director of Account Management, you’ll work closely with cross-functional teams, including Sales, Product and Operations, to execute strategic initiatives with our partners.
Your work will directly impact Grow’s ability to scale sustainable, high-performing strategic partnerships, improve access to mental health care, and enhance value-based care outcomes for providers and clients.
What You'll Be Doing:
- Managing key partnerships: Building trusted relationships with large payors and complex partners, serving as their go-to contact. You’ll ensure they have an exceptional experience working with Grow, while aligning on shared goals for growth and operational success.
- Collaborating on new agreements: Partnering closely with our Sales team to negotiate and launch new contracts—especially Value-Based Care programs, Service Level Agreements, and performance-based incentives. You’ll ensure that every partnership creates mutual value and sets Grow up to hit key goals.
- Tracking and improving results: Keeping a close eye on partner performance metrics and incentive outcomes. When things aren’t where they should be, you’ll roll up your sleeves and work with teams across Product, Operations, and Data to get them back on track.
- Driving growth through engagement: Increasing utilization and uncovering new partnership opportunities through marketing, education, and integration initiatives. You’ll lead Quarterly Business Reviews, trainings, and integration discussions to encourage partners to get the most out of Grow’s platform.
You'll Be A Great Fit If:
- You have 3+ years of experience in healthcare account management, payor relations, or network strategy—especially with large, complex partnerships or value-based care programs.
- You’re a relationship builder who’s confident negotiating contracts and using data to guide decisions.
- You enjoy solving problems, uncovering growth opportunities, and collaborating across teams to deliver measurable results.
- You’re organized and adaptable, able to balance multiple priorities without losing sight of the details.
- You care deeply about making mental health care more accessible and are excited to help Grow’s partnerships thrive.
Employment Type: Full Time, Exempt
Base Compensation: The base compensation range for this position is
Hybrid Commitment: $145,500–$171,500 USD Base + $12,500 Variable
Fully Remote Commitment: $113,500–$134,500 USD Base + $12,500 Variable
This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include 10-20% travel for in-person meetings with partners and company + department offsites).
The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.
