Project Manager – Healthcare SaaS (Behavioral Health Focus)
We are seeking a Project Manager to join our fast-growing healthcare software-as-a-service (SaaS) startup, focused on integrating behavioral health into healthcare systems, payer-based care management programs, and federal programs that serve active military and veteran populations. This role is critical in managing the creation, execution, and oversight of project plans for enterprise software implementations, as well as coordinating various go-live activities.
Key Responsibilities:
- Lead and manage full-cycle enterprise software implementation projects, ensuring timelines, budgets, and goals are met.
- Develop and maintain detailed project plans, tracking progress and aligning with project objectives.
- Identify and allocate appropriate resources to support project plans, ensuring teams have the necessary tools and personnel for success.
- Implement a system of accountability that tracks deliverables, milestones, and deadlines to ensure timely and successful project delivery.
- Oversee go-live activities, ensuring smooth transitions and high client satisfaction in behavioral health integration across healthcare systems, payer-based care management, and military and veteran-focused programs.
- Collaborate with teams working on integration technologies, workflow engines, rules engines, and analytics to address complex requirements.
- Serve as the primary point of contact for internal and external stakeholders, maintaining strong communication to meet client goals.
Qualifications:
- Certified Project Manager (PMP or equivalent).
- Proven experience managing large-scale, complex SaaS projects, ideally within behavioral health, healthcare, or federal care programs.
- Experience managing projects with external clients or customers, specifically in the healthcare space.
- Experience working within a scaling organization is highly desirable.
- Deep understanding of integration technologies, workflow engines, rules engines, and analytics.
- Strong leadership and collaboration skills, with the ability to manage cross-functional teams effectively.
- Excellent critical thinking skills and an ability to manage ambiguity.
- Experience with care management and/or population health is highly desirable.
- 4-5 years of experience as an project manager
If you have a passion for behavioral health and a proven ability to manage complex software projects across diverse healthcare and federal programs, we would love to hear from you!
Skills:
- Strategic Thinking: Capable of defining and leading projects with a strategic impact on the business. You must be able to see the big picture while managing detailed project execution.
- Analytical & Problem-Solving: Expertise in identifying root causes, anticipating future challenges, and applying creative solutions to complex issues.
- Cross-Functional Collaboration: Strong interpersonal and communication skills with demonstrated experience building relationships across teams.
- Independent Judgment: Proven ability to make decisions independently in high-pressure situations, using creative methods and techniques to achieve project goals.
*Employment is contingent on obtaining government clearance (Public Trust)
*U.S. citizenship is a requirement for this position
