Join Manatee: Transform the Future of Family Mental Health Care
About Us: At Manatee, we’re not just another virtual mental health platform—we’re on a mission to create the best mental health care for families, ensuring every child feels supported and every parent feels empowered. If you're passionate about creating a future where families thrive and mental health care is accessible and impactful, we want you to be a part of it!
The Role: Sr. Billing Specialist
Are you ready to make a difference and take charge of your career? We’re looking for a Sr. Billing Specialist with drive, passion, and leadership potential. This role isn’t just about managing the numbers; it’s about shaping the future of our billing department and making your mark on a rapidly growing industry.
In just six months, you’ll have the opportunity to step into a Lead Billing Specialist role, where you’ll be owning the team’s success, improving processes, and driving continuous innovation. If you’re ready to lead and problem-solve while contributing to something meaningful—this is your opportunity!
Why This Role is Exciting
- You’ll be a game-changer. Your work will directly impact how we operate and grow.
- Your voice matters. We value bold ideas, creative thinking, and proactive problem-solving.
- You’ll grow with us. With leadership review at six months, the path to a lead role is within reach.
- Shape the future. This isn’t just another billing job—this is about evolving how we do mental health care.
What You’ll Do:
Billing & Claims Mastery:
- Be the go-to person for all things billing—from accurate claims submission to tackling denials, you’ll own the process.
- Ensure fast, accurate claim submission and work to maximize reimbursements.
Innovation & strategic Leader:
- Report findings and trends directly to leadership, presenting recommendations that can impact the whole company.
- Lead the day-to-day operations of the billing team and mentor junior members on best practices.
- Bring your creative problem-solving skills to the table. Identify inefficiencies, streamline processes, and work closely with leadership to innovate and improve.
Compliance & Process Guru:
- Ensure compliance with HIPAA and federal regulations, while also keeping documentation sharp and organized.
Customer Hero:
- Offer stellar support to patients and providers, explaining billing and insurance details with ease.
The Experience We’re Looking For:
- 3-5 years in medical billing, with telemedicine in mental health experience required.
- Experience in a fast-paced startup environment is a plus!
- A strong understanding of EHR systems, ideally Healthie or comparable
- Experience with other software tools we use including Candid, Medallion, Quickbooks, Google Suite, Slack would all be nice to have.
- Knowledge of healthcare regulations, including HIPAA (Health Insurance Portability and Accountability Act), is necessary to ensure compliance and protect patient information.
- Deep knowledge of mental health billing codes, procedures, and regulations.
- A problem solver with leadership potential, ready to take on new challenges.
What We Offer:
- Flexibility: We’re a remote-first company that’s mastered remote work long before it became trendy.
- Competitive compensation with stock options.
- Autonomy: We trust you to get the job done, no micromanaging here.
- Unlimited PTO + quarterly mental health days, because we practice what we preach.
- 401k with match, full benefits, and a supportive, fun, and driven team.
Manatee’s Core Values:
- Children are our future.
- Diversity is our superpower.
- Growth happens outside your comfort zone.
- Kindness is always possible.
Ready to make an impact? We’re a fast-growing company, and we’re looking for people who are as passionate about changing the world as we are. Join us in transforming mental health for families, and help us build a future where every child can thrive.
The starting salary for this specific position is $65,000+ depending on background and experience.
*The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws
