About Mind and Match
Mind and Match aims to democratize access to high-quality, in-network mental healthcare by connecting individuals in need to their best-fit therapist, no matter where in the country they are. Our vision is to bring together new advancements in AI and machine learning, payment model innovation, and regulatory changes to increase access to care for those in need and support independent mental health professionals in expanding their practice. Our AI-driven intake recommends a member’s best-fit therapist, removing the need to filter through zip-code based provider directories. For clinicians, we offer a new reimbursement pathway for those who operate fully or partially self-pay practices by facilitating direct contracts between independent mental health professionals and self-funded employer health plans. In addition, Mind and Match has prioritized working with clinicians who hold unique interstate practice authorizations in order to empower them to practice safely and effectively across state lines, expanding access to care and enabling clinicians to further hone their niche.
Fresh off a new funding round, we are excited to bring on a full-time Clinical Director to lead our clinical operations and chart the course for the future. This is an exciting opportunity to join an early-stage company at the ground level as we expand nationally in 2025.
About the role
The Clinical Director will manage all day-to-day clinical operations of Mind and Match, including patient- and provider-facing activities. The Clinical Director will be primarily responsible for developing a robust provider experience, including creating professional development and networking opportunities for clinicians (e.g. via community listservs, consult groups) and exploring additional value-add opportunities for providers (e.g. Continuing Education credits, external partnerships, etc). This role will have significant potential for you to shape it; we are looking for someone who is eager to enhance the clinician experience on the platform and passionate about supporting increased access to mental health care for the members we serve.
This is a fully remote role.
Provider-facing responsibilities may include:
- Managing provider onboarding, including hosting weekly orientations for new providers
- Scheduling and participating in internal committee meetings
- Providing individual support to providers on clinical-related questions (e.g. appropriateness of care) and acting as liaison with Chief Medical Officer
- Reviewing claims in collaboration with outsourced biller and accountant
- Reviewing and updating clinical policies and procedures
- Serving as thought partner on future clinical expansion
Patient-related responsibilities may include:
- Serving as initial triage specialist on occasion
Qualifications
- Licensed Psychologist (PsyD or PhD) with active license in at least one PSYPACT state
- Minimum of 5 years of experience in private practice
- Active PSYPACT APIT authorization preferred
- Experience with billing insurance preferred
Benefits
In addition to a competitive salary and equity package, this role includes:
- Unlimited PTO
- Medical, dental, vision insurance
- Flexible schedule and work policy
- In-person team meetings once per quarter
- A workplace that values and prioritizes mental health
Reach out to providers@mindandmatch.com with any questions about the Clinical Director role. Thank you for your interest!
