About Equip
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.
Founded in 2019 as a fully virtual company, Equip is built on the dedication of highly engaged, passionate, and diverse Equipsters who have shaped our unique culture. In recognition of this impact, Equip was honored in 2024 by Forbes as a Next Billion-Dollar Startup, LinkedIn as a Top Startup, TechCrunch as one of the 10 Most Exciting Digital Health Startups, Fast Company among the Most Innovative Companies, and Business Insider’s 44 Companies to Bet Your Career On. We are immensely grateful to our Equipsters for creating a sustainable company and treatment program that has served thousands of patients and families to date.
About the role
The Sales Enablement Analyst will be responsible for enabling Patient Acquisition to achieve their goals and grow the Equip patient population. This role will be supporting the team by maintaining data analytics resources, calculating key performance metrics for outreach campaigns, and collaborating with various teams to incorporate feedback and plan future campaigns. Core daily responsibilities will include collaborating on new workflows to optimize team operations, as well as managing data needs such as maintaining dashboards, auditing and scrubbing data, and running analyses using tools like Mode Analytics and Salesforce.
Responsibilities
- Collaborate on and develop enablement workflows to support operational and administrative responsibilities for the Patient Acquisition team.
- Support the Patient Acquisition team by monitoring meeting and referral data and measuring prospecting performance.
- Analyzing campaign performance, and identifying insights to inform future campaigns.
- Assist in executing direct mail campaigns and pulling recipient lists for prospecting, drafting reports in Salesforce and other CRMs.
- Collaborate with other members of the Patient Acquisition team to audit data at the end of each quarter and assist with quarterly performance reporting.
- Support weekly team data needs including maintaining data across CRMs, scrubbing and uploading new leads, and assisting with other data related tasks.
- Collaborate with the Patient Acquisition team on routine data auditing.
- Support operational responsibilities and administrative tasks related to the Patient Acquisition team.
- Perform other duties as assigned.
Qualifications
- 2+ years of experience in a relevant role, with experience in sales enablement or operations highly preferred.
- Experience with Excel/Sheets required; Must be comfortable using tools like VLOOKUP/XLOOKUP/INDEX/MATCH/COUNTIFS, building graphs from datasets, cleaning and de-duplicating data.
- Experience with Salesforce, such as creating records, pulling reports from scratch, and navigating dashboards required.
- Experience with data analysis tools, such as Mode Analytics or Tableau, and fluency with SQL.
- Attention to detail is critical; Natural desire and tendency to keep data resources organized and standardized.
- Analytics mindset; comfort in being presented a raw dataset, cleaning the dataset, and manipulating the data to find trends.
- Ability to learn and navigate new programs quickly; other programs that will be utilized in this role include custom EMR/EHRs, data analytics software, Google Suite and Slack.
Physical Demands
Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed.
Diversity, Equity, Inclusion, Belonging
At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip.
As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, and/or any other legally protected classification protected by federal, state, or local law.
